(905) 682 8375
Our policies are structured with your convenience in mind.
* All consultations and recall/follow-ups are scheduled in our St. Catharines office between:
9:30am to 2:30pm – Monday to Thursday
4:30pm to 5:30pm – Tuesday to Thursday
9:00am to 12noon – Fridays only
* Short checkup / tightening / retainer checks are scheduled at any of our offices between:
8:00am to 4:30pm – Monday to Thursday
8:00am to 12noon – Fridays only (Beamsville until 1:00pm)
* Emergency Appointments
You must phone ahead to schedule any emergency appointments. For emergencies on the weekend or after hours, please call the office, and after-hours instructions will be available on the answering machine.
Orthodontic Specialists are not set up to e-file insurance payments.
Insurance: Office staff will provide pre-determination forms, and subsequent insurance forms, however, the subscriber must submit their own forms.
Payment Plans: All fees are broken down into an Initial Fee and Monthly payments.
We do not charge HST, or interest on our payment plans if paid in a timely manner. We have an interest free payment plan on accounts set up on auto-credit card or auto-debit.
Please contact the office if you are not going to be able to make payments on time, and discuss adjustments to the payment schedule.
However, if your account is behind and there is no activity on your account for ninety days after braces are removed, the account will be placed with our local Credit Bureau.
If an appliance is lost or broken (i.e. the dog chews it) there will be a lab cost only to remake it.
Splint wires and invisible retainers (retention retainers) have a 6 month guarantee (with the exception for lost retainers). After 6 months, there will be a charge for repairing the splint wire and/or lab cost for repair / replacement of invisible retainer.
Free parking is provided for patients of Zammit Orthodontics in the 10 spots behind our building. Enter via 93 Ontario Street.
There is also FREE parking in Ridgeway and Beamsville locations.
Please be sure to use the spots that have the signs with “Orthodontic” parking only.
The parking lots surrounding the Zammit Orthodontics parking lot off of Salina and Cherry Streets are not for patient use, and your car will be towed away should you park there. **THEY ARE NOT OWNED BY ZAMMIT ORTHODONTICS